Frequently Asked Questions  
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  1. What is a Domain Name?
  2. How much does each Domain registration cost?
  3. Are there any additional charges beyond the registration fee?
  4. How can this be so affordable?
  5. What Top Level Domain's can be registered through this site?
  6. What is the meanning of the extensions .com, .net and others?
  7. What about the Contratcs and Agreements for domain name registration?
  8. Is there any limit to how many years can be pre-paid in advance for a registration?
  9. Who is responsible for maintaining the databases?
  10. How does your system deal with domain hijacking and other related security issues?
  11. Will modifications and transfers be allowed through this site?
  12. What is the dispute policy?
  13. What methods of payment are accepted?
  14. If I change my registrar to Internet Masters will I lose the time I have paid for with another registrar?
  15. After registering my domain name, how do I publish my Web pages?
  16. Which are the nameservers of your hosting server?
  17. I have already registered my domain name in your system. When will I receive the data of my hosting account?
  18. Several days have passed since I registered my domain in your system. Why I haven't yet receipt the data of my free web hosting account?
  19. For my domain name 'exampledomain.com' you have assigned me the username 'exampdom' for my hosting account.  Could you please change my username to something like 'info' in order to have my email address like 'info@exampledomain.com', not 'exampdom@exampledomain.com' as it is now?





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  1. What is a Domain Name?
    It is simple, a Domain Name is your name in Internet. Any organization or natural person can register a Domain Name in order to have personalized email or more effective web address to remember and post information to share. Usually, it is a name that describes to the person or company (e.g.: my-business.com).
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  2. How much does each registration cost?
    For a complete prices list and additional options that we offer, please click here.
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  3. Are there any additional charges beyond the registration fee?
    You do not need to purchase any other services from Internet Masters. Anyway money transfer fees (if you make a payment by this way) must be covered by the user.
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  4. How can this be so affordable?
    With the opening of domain registrations to many companies, and ICANN accrediting multiple registrars, there is greater competition for the business of registering and renewing your domain.  More competition results in pressure to provide the best services at the lowest possible prices.  You benefit from this competition by being able to register your domain at reduced fees.   Current policies put into place by ICANN and agreed to by Network Solutions have opened up domain name registration services to many companies. Essentially, by partnering with OpenSRS, Internet Masters is able to offer these discounted domain registration services.
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  5. What Top Level Domain's this site offer?
    We cover .com, .net, .org, .info, .biz, .cc, .tv, .us, .uk and .cn registrations.
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  6. What is the meanning of the extensions .com, .net and others?
    Domain name extensions are known as "top level domains" and these choosen considering this:
    .com Domain: Domain name used for commercial activities.
    .net Domain: Internet service providers.
    .org Domain: For non-profit organizations.
    .info Domain: To publish any kind of information.
    .biz Domain: Used for business.
    .cc Domain: Cocos Islands domain name. Used as an alternative for .com domain names, because looks like Commercial Company.
    .tv Domain: Tuvalu Island domain. Used by people and entities related to Television .
    .us Domain: United States of America domain name.
    it is needful that registrant have some nexus with U.S.A.
    .uk Domain: United Kingdom domain name.
    .cn Domain: Republic of China domain name.
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  7. What about the Contratcs and Agreements for domain name registration?
    · ICANN Uniform Dispute Resolution Policy.
    · Registration Agreement (Exhibit A).
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  8. Is there any limit to how many years can be pre-paid in advance for a registration?
    You can register and renew domain names for terms of one to ten years.
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  9. Who is responsible for maintaining the Domain Name databases?
    Verisign (Network Solutions Registry) is still responsible for maintaining the "A" Root server and the publication of the relevant zone files for .com and .net domains. OpenSRS is responsible for maintaining the Whois service for all registrations made through this site.
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  10. How does your system deal with domain hijacking and other related security issues
    The system authenticates all transactions between the client and server, as well as between the registrant and the OpenSRS client. We feel that the processes in place to ensure that the verification of identities is in most ways superior to the vast majority of registrant identification and authentication procedures in place today.
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  11. Will modifications and transfers be allowed?
    Yes. The client software is designed to allow for complete transfers and modification of the domain record. To make any changes to your domain name data just use the link 'Manage Domains' in the menu.
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  12. What is the dispute policy?
    The ICANN Uniform Dispute Resolution Policy as found at http://www.icann.org/udrp/udrp.html
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  13. What methods of payment are accepted?
    Visa, Mastercard, American Express and all major credit cards are accepted. If you need another method of payment, please e-mail to info@internetmasters.com. We can accept Western Union electronic money transfers. Click here for some details.
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  14. If I change my registrar to Internet Masters will I lose the time I have paid for with another registrar?
    No, any time you have already paid for, will be transferred.  That means that if you have one year and three months remaining on your current registration and transfer your domain to Internet Masters for registration purposes you will still have your one year and three months.  Should you choose to purchase renewals for two additional years then you would have three years and three months on your current registration.
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  15. After registering my domain name, how do I publish my Web pages?
    If you have paid for a hosting plan when you registered your domain name, you'll receive the data of your hosting account 24 hours after the registration request is processed.
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  16. Which are the nameservers of your hosting server?
    Please email us to let you know the nameservers that have to be assigned to your domain name.
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  17. I have already registered my domain name using your system. When will I receive the data of my hosting account?
    All new domain names should spread by internet about 24 at 48 hours before it is possible to configure it. If you have paid for a hosting plan you will receive your hosting data after that period.
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  18. I registered my domain in your system several days ago. Why I haven't receipt the data of my free web hosting account yet?
    The free web hosting service that we offered for several years is no longer available.
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  19. For my domain name 'exampledomain.com' you have assigned me the username 'exampdom' for my hosting account.  Could you please change my username to something like 'info' in order to have my email address like 'info@exampledomain.com', not 'exampdom@exampledomain.com' as it is now?
    It is not important what is your username because the main email account has a feature called "catch-all" that makes it to receive email sent to any email address of your domain name. So, that email account will receive all email sent to any non-created username for your domain. That menas that if someone emails to 'info@exampledomain.com' or 'contact@exampledomain.com' or 'anything@exampledomain.com', that message will arrive to the main email account. You can also configure Webmail and Outlook to show any email address of your domain name when you send a message.
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Transfer your domains:

Are you the owner of any already registered domain names? Transfer
your domains
.com, .net, .org, .info, .biz, .cc or .us to our system and take advantage of our services and expert tech support. Click here.


Renew your domain names:

If you are already our client y want to renew your domains, just click here. Do not wait until the expiration date of your domains, may be others are waiting to take them.


Manage your domains:

Want to make changes to the data of your domains? We got an easy to use domain names management system that allows to manage all the data of your domain names in the same control panel. To login, just click here.
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Last Modified: July/24/2008

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